Current Job Postings

Function:
Develops, coordinates and provides support and direction of assigned institutional daytime/evening volunteer programs and volunteers.

***This position has a schedule of
12:00 pm - 9:00 pm Monday - Friday***

Scope:
Coordinates evening activities of various volunteer programs and activities in support of patient care staff, patients, caregivers and family members. Provides training and monitors volunteer competency; completes program and volunteer evaluations. Maintains required financial records and statistics.

Programs may include but are not limited to: Floor Hosts, Clinic Aides, Information Centers, Surgery Waiting, Outpatient Surgery Waiting, Volunteer Patient Advocates, Diagnostic Centers, Patient/Family Center, Diagnostic Imaging, Breast Center, Spiritual Care, Pediatrics, The Learning Center.

Volunteer Services has 1,300 volunteers serving in over 70 programs. May be requested to provide coverage for like position during time of vacancies to ensure patient services are not interrupted.

Duties and Responsibilities:
Essential Functions:

1. Administers assigned evening volunteer programs; maintains records of monthly activities including volunteer adds and drops and training sessions. Evaluates established volunteer programs on a scheduled basis. Participates in new volunteer program development.
   
   
2. Conducts job specific volunteer training to ensure volunteer competency. On an on-going basis, collaborates with user staff to develop and monitor volunteer performance.
   
   
3. Provides a work environment resulting in successful volunteer retention, volunteer satisfaction, and program continuity.

Responsible for all aspects of the administration of Volunteer Services, including the development, implementation, and adherence to plans for recruitment, retention, and recognition of the chapter’s volunteers.

In coordination with all of the chapter’s departments and offices, responsible for assessing the need for volunteers throughout the chapter’s jurisdiction.Responsible for maintaining compliance with the chapter and NHQ guidelines for volunteer administration.Responsible for maintaining the chapter’s database of volunteers.

The Managing Director of OVS has oversight responsibility for Youth Services, including the recruitment, retention, and recognition of Youth volunteers.Responsible for the supervision and guidance of assigned staff.

1. Administer Volunteer Services, including the development, implementation and adherence to plans for volunteer recruitment, retention and recognition.
2. In coordination with all of the chapter’s offices and departments, responsible for assessing the need for volunteers throughout the chapter’s jurisdiction.
3. Maintain compliance with chapter and NHQ guidelines/regulations for volunteer administration.
4. Provide oversight for Youth Services, including the recruitment, retention, and recognition of the chapter’s Youth volunteers.
5. Provide supervision of assigned staff.
6. Participate in the chapter’s special events, coordinating volunteer staffing as needed.
7. Perform other duties as assigned.May be subject to 24-hour on-call in the event of an emergency, irregular working hours, work at locations other than the assigned location with little advance notice and function under physical and mental stress.

1. Bachelors degree in social services, public administration, or other non-profit related area of interest is preferred.Minimum ten (10) years experience as professional Volunteer Administrator may be substituted for Bachelor’s degree.
2. Proficiency in public speaking and presentations to the public.
3. Proficiency in Microsoft Word, Excel and excellent skills in data entry and data management required.
4. Excellent written communication skills
5. Excellent organizational skills.
6. Ability to motivate and inspire others to achieve common goals.
7. Ability to prepare, present and monitor departmental budgets.
8. Ability to work in a “team” oriented environment.
9. Bi-lingual (English/Spanish) preferred